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Contact Us

General System/Login ID/Password Issues

For general system/login ID/password issues, please contact:

GSA Financial Systems Service Desk 1-866-450-6588
Email: OCFOServiceDesk@gsa.gov

GSA Global Supply

To report a discrepancy or request assistance pertaining to your GSA Global Supply order and/or requisition, please contact:

National Customer Service Center
Phone: 1-800-488-3111
Email: ncsccustomer.service@gsa.gov

For General Billing questions, please contact:

U.S. General Services Administration
Financial and Payroll Services Division (BCE)
Financial Information Control Branch (BCEA)
FAS Supply/Fleet General Funds Billings Unit
1500 E. Bannister Rd. Rm 2042
Kansas City, MO 64131
Phone: 1-800-676-3690 opt. # 3
Fax #: (816) 823-5507
Email: kc-accts-receivable.finance@gsa.gov

Outlease

For General Billing questions, please contact:

Email: FW-OutleaseDocuments.Finance@gsa.gov

FAS IT and Telecom

For General Billing questions for the GSA Business Lines listed below, please contact:

Email: kcfasitacctsreceivablefinance@gsa.gov
AAS – Client Support Center (CSC), FEDSIM, GSS - Integrated Workplace Acquisition Center (IWAC), National IT Commodity Program (NITCP), Network Services - Expanded Services, Managed Service Office (MSO)/USAccess Program Officer
Wide Area Network (WAN)/Networx
Local Telecom Service and WITS

Vendors with Invoice and Payment-Related Questions

Vendors with invoice and payment related questions, please contact:

U.S. General Services Administration
Financial and Payroll Services Division (BCE)
Financial Operations and Disbursement Branch (BCEB)
1500 Bannister Road
Room 1011
Kansas City, MO 64131
Phone: 1-800-676-3690 opt. # 3
Fax: 816-926-7800

Rent

For Rent related questions (Fund 192X - Public Buildings Service), contact:

U.S. General Services Administration
PBS Rent Group (BCFCR-3)
PO Box 17068
Fort Worth, TX 76102-0068
Fax #: (817) 978-8570
Email: FW-Rent_Finance@gsa.gov

Fleet

For questions related to Fleet specific charges and rates please contact your Fleet Service Representative or the GSA Fleet Technical Support Assistance Line at 1-866-472-6711.

For General Billing questions, please contact:

U.S. General Services Administration
Financial and Payroll Services Division (BCE)
Financial Information Control Branch (BCEA)
FAS Supply/Fleet General Funds Billings Unit
1500 E. Bannister Rd. Rm 2042
Kansas City, MO 64131
Phone: 1-800-676-3690 opt. # 3
Fax #: (816) 823-5507
Email: kc-accts-receivable.finance@gsa.gov

RWA IPAC Billings

For RWA IPAC Billings, contact:

Email: Ipacbilling@gsa.gov

RWA Non-IPAC Billings

For RWA Non-IPAC Billings, contact:

Email: FW-Billing.Finance@gsa.gov

Account (BOAC) Code Issues

For Account (BOAC) Code issues, please contact:

GSA Financial Systems Service Desk
Phone: 866-450-6588
Email: OCFOServiceDesk@gsa.gov

VCSS Frequently Asked Questions (FAQs)

Click below to navigate to FAQs

VCSS FAQs